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Transcom Doubles Down on Security with Tetherfi’s Secure Work From Home Solution
Transcom delivers digitally enhanced customer experience (CX) services to many of the world’s most ambitious brands. Over 300 clients worldwide—including innovative e-commerce companies, pioneering fintech firms, and renowned technology leaders—count on us for onshore, offshore, and nearshore solutions.
As a global leader in providing CX services to leading brands, Transcom has
thousands of employees that work from home. Transcom leadership is focused on
ensuring a best-in-class service delivery to their clients, and security compliance is
a major part of that mandate.
With so many remote employees, adherence to security practices can be a
challenge. Transcom needed a way to help ensure compliant operations were at
the forefront of the employee experience. Leadership wanted to support
employees and their privacy while protecting customer data and following
approved security practices.
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