Media & Awards

News, announcements, recognition and media resources.

Tetherfi wins Artificial Intelligence Award for Telecommunications at SBR TEA 2021

Tetherfi has emerged the winner of the AI – Telecommunications category at this year’s SBR Technology Excellence Awards, recognizing its achievement in reimagining the post-COVID-19 return for contact centers. This award is a token of appreciation for streamlining remote work to improve business outcomes, operation efficiency, and employee experience.

Tetherfi Video & IW available in AWS Marketplace

TMAC (Tetherfi Multi-Experience Agent Console) is a unified agent desktop solution that funnels customer interactions from different touchpoints into to single view. What differentiates TMAC from others is the sheer simplicity & flexibility with which agent desktops can be personalized.

Tetherfi named as Singapore’s Fastest Growing Companies in 2019

You pick-up the phone, dial the service provider’s 1-800 number, and enter your personal details before being led down a dreaded maze of menus and options. All this while, your phone is cradled to your ear, as you attempt to multitask and get on with work. Sounds familiar? This frustrating everyday experience is on its…

Recipient of “2019 Asia-Pacific Customer Contact Enabling Technology Leadership Award” By Frost & Sullivan

Tetherfi was evaluated by Frost & Sullivan analysts independently, elucidating the following key benchmarking criteria: 1. Commitment to Innovation 2. Commitment to Creativity and 3. Commercialization Success.

Tetherfi™ OCM Video, Audio and Chat recognised compliant with Avaya Aura® Communication

TVAC, Tetherfi™ OCM Video, Audio and Chat, is a web based Integrated multi-media SIP-based solution, including Video, Audio and Chat over Internet. Avaya Devconnect announced successful completion of Compliance Testing with Avaya Inc.’s Avaya Aura®

TMAC recognised as compliant with Avaya CM 6.3 and AES 6.3 by Avaya DevConnect

TVAC, Tetherfi™ OCM Video, Audio and Chat, is a web based Integrated multi-media SIP-based solution, including Video, Audio and Chat over Internet. Avaya Devconnect announced successful completion of Compliance Testing with Avaya Inc.’s Avaya Aura®

Tetherfi featured in CIO Review 2015

Focus on customer, innovations and value creation for all stakeholders in what drives us. Our tag-line “Making Every Interaction Count” – ensures we remain focused on delivering exprience that matters via every interaction!

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