Tetherfi Interaction Workflow

Zero-Code Workflow Engine to simplify self-service workflows in voice & digital channels

Benefits

Self-Service Interaction Workflow Management Made Easy

Zero Code Environment

Modularize & Optimise self-service interaction workflows without coding

Simply Drag and Drop

Configure workflows by simply dragging & dropping modules and elements

Build once, Deploy Across

Build self-service journeys for one channel and extend to all channels

Elimate Change Requests

Optimise cost & time to market by managing workflows inhouse

Consistent Workflows

Create consistent self-service journeys acorss all channels

Improve First-Call Resolutions

Reduces navigational complexities in self-service and enable resolutions

Zero Code Environment

Modularize & Optimise self-service interaction workflows without coding

Simply Drag and Drop

Configure workflows by simply dragging & dropping modules and elements

Build once, Deploy Across

Build self-service journeys for one channel and extend to all channels

Elimate Change Requests

Optimise cost & time to market by managing workflows inhouse

Consistent Workflows

Create consistent self-service journeys acorss all channels

Improve First-Call Resolutions

Reduces navigational complexities in self-service and enable resolutions

features

Design, deploy & test self-service interaction workflows without programming

Workflow Engine & Configurator

Create workflow configurations based on business rules, and simply drag and drop modules & elements

Pre-Built Dashboards

Analyze real-time & historical customer self-service journeys across all channels

Contextual Widgets For Agent-Assist

Personalize the agent desktop with contextual widgets to enable faster single session resolutions

Related Solutions

Solutions Powered by Tertherfi Interaction Workflow

Multi-Channel Virtual Assist

Improve Self-Service adoption and achieve faster resoluitions by building virtual assistants and bots in minutes

MEET OUR MARQUEE CUSTOMERS

Brands Powered by Tetherfi

Embrace Multi-Channel by Extending Your Existing infrastructure

Talk to us to know how Tetherfi can elevate your customer &
employee experience without ripping and replacing your
existing infrastructure.

Testimonials

Embrace the future and join our growing community.

Get this Datasheet Document

Please provide your name and email address for your free download.

We care about your data, and we’d love to use cookies to make your experience better.

Tetherfi
x