Powering the Future of AI-Driven Customer Experience
About us
Digital Agents
Remote Agents
Years
Multi-Experience Specialists
Countries Presence
Global Enterprise Customers
Tetherfi is a leading provider of AI-enabled enterprise communication platforms, empowering seamless customer engagement across voice, chat, video, screen sharing, co-browsing, and file sharing — anytime, anywhere, on any device. At the core of our platform is Multi-eXperience (MX), uniting Customer eXperience (CX) and Agent eXperience (AX) to deliver seamless, intelligent engagement across every touchpoint. Powered by our patented Vision AI and Speech AI on the Edge, Tetherfi transforms customer and employee’s experiences with intelligent automation, contextual understanding, and real-time assistance.
Founded in 2009 and headquartered in Singapore, Tetherfi serves leading BFSI industries and enterprises globally, with operations across Singapore, USA, India, and Southeast Asia. From secure, remote work to omnichannel CX and digital interactions, we deliver AI-driven, secure, and scalable solutions that redefine enterprise communication.
Our Edge AI enabled single-window agent interface streamlines omnichannel interactions, enabling enterprises to resolve queries faster and more effectively while maintaining compliance and security. With solutions built for scale, Tetherfi helps organizations deliver personalized and frictionless experiences across all digital touchpoints, either on the cloud, on premise or hybrid environments.
Our Values
At the heart of everything we do is our culture and values. Four pillars that keep us grounded.
Customer First
We put our customers at the center of everything we do. By understanding their challenges and aspirations, we deliver solutions that not only meet expectations but help them achieve measurable business outcomes.
Trust & personal Responsibility
Trust is the foundation of lasting partnerships. We act with integrity, take responsibility for our actions, and ensure transparency in every interaction — with our clients, partners, and team members.
Innovation that matters
We innovate with purpose. From Vision AI to Speech AI on the Edge, we build solutions that address real-world challenges, making customer and agent experiences smarter, faster, and more secure.
Our People, Our Strength
Our employees are the driving force behind Tetherfi. We foster a culture of respect, growth, and collaboration — empowering our people to innovate, take ownership, and thrive together.
Our Journey
Launched Tetherfi in Singapore
Released “Click-to-Call & Video” Media Server (RTMP)
Released “In-App CommSDK” for Digital Banking App
Built the First Generation “Interaction Workflow” for Voice Bots
Expanded Operations Across Pan-Asia
Launched the First Web-Based Agent Desktop with Omni-Channel Support
Introduced “Outbound Campaign” with Agent Scripts
Enhanced “Interaction Workflow” to Support All Channels
Upgraded “In-App CommSDK” with WebRTC Media Server
Unveiled “Video Kiosk” for a Bank in Singapore
Launched the “Social Media Connector”
Introduced EDGE-AI-Powered Secure Work & Compliance Monitoring Using Vision AI
Launched the Agent Web-Phone & Widget
Achieved Compliance Certifications – HIPAA, GDPR
Enhanced EDGE AI to embed Speech AI, Real-Time STT, & AI based Interaction Summary
Launched AI based AQM, Agent Sensei for Agent Coaching & Evaluation
Launched AI-Native Communications Core ‘IntelliCall’
Launched QuestDesk
Secure and Certified
Our platform, infrastructure, and operations hold internationally recognized certifications
Tetherfi Board Member
Leadership Team
Brands Powered by Tetherfi
Our Worldwide Offices
Singapore
Singapore
India
India
Bangalore Office: Anthill IQ Workspaces, No 650A, Kodigehalli Extension, Bellary Road, Hebbal , Bengaluru- 560092.
USA
USA
Srilanka
Srilanka
— CAREERS
Come on board the
Tetherfi Express
Help us build the technology that humanizes Customer Experience and Employee Experience.
Trusted & Recognized By
