Tetherfi Campaign Manager

A lightweight omni-channel campaign manager for contact centres

Benefits

Create, monitor and tune dynamic omni-channel campaigns

Drive Revenue Outcomes

Build awareness, generate leads, gather insights, drive bill payment, cross-sell and up-sell

Blend Inbound Outbound

Blended inbound channels & outbound campaigns for balanced interaction volumes

Manage Scripts & Lists

Flexibility to import lists, scripts and contact details and connect with multiple databases

Meet Compliance

Meet regulatory compliance norms and manage DNC/ DND lists

Flexible Deployment Models

Deploy on-premise, in the cloud or hybrid cloud depending on needs

Minimal Integration Effort

Easy integration with SIP platforms, CRMs and core applications

Drive Revenue Outcomes

Build awareness, generate leads, gather insights, drive bill payment, cross-sell and up-sell

Blend Inbound Outbound

Blended inbound channels & outbound campaigns for balanced interaction volumes

Manage Scripts & Lists

Flexibility to import lists, scripts and contact details and connect with multiple databases

Meet Compliance

Meet regulatory compliance norms and manage DNC/ DND lists

Flexible Deployment Models

Deploy on-premise, in the cloud or hybrid cloud depending on needs

Minimal Integration Effort

Easy integration with SIP platforms, CRMs and core applications

features

Drive productivity and achieve wider reach, at lower costs

Automate campaign management with business rules

Design rules-based workflows & routing to balance between agent-driven and agent-less IVR campaigns

Manage Campaigns within a Unified Dashboard

Schedule, start, stop & pause omni-channel campaigns without technical support and within a unified dashboard

Apply dynamic data to configurable templates

Design & execute contact centre campaigns at scale with configurable templates that reduce time to market

Related Solutions

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MEET OUR MARQUEE CUSTOMER

Brands Powered by Tetherfi

Embrace Multi-Channel by Extending Your Existing infrastructure

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employee experience without ripping and replacing your
existing infrastructure.

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