Solution provides for a common platform for IVR based Self-Service application including Appointment Management, Clinic Hours, Insurance & Medical Claims, Promotion Campaigns etc. for the largest healthcare group in Singapore, offering a complete range of multi-disciplinary and integrated medical care through our network of 2 hospitals, 5 National Specialty Centres and 9 Polyclinics.
“The new IVR has helped save 30% man hours on an average per day for the Contact Center”
Get FREE! this Case Study Document
Please provide your name and email address for your free download.