Tetherfi IntelliCall

AI-Native Enterprise
Communications Platform

Tetherfi IntelliCall is a next generation enterprise communications platform built for modern customer engagement. It unifies enterprise telephony, WebRTC, omnichannel communications and real-time AI into a single software-defined, open-standards architecture. IntelliCall offers unmatched resiliency, simplifies operations, strengthens security, eliminates proprietary hardware, and enables continuous innovation without vendor lock-in.

As an enterprise communications fabric, IntelliCall connects customers, employees, AI, workflows and business applications, transforming every interaction into actionable intelligence.

PLATFORM ARCHITECTURE
CUSTOMER
 
IntelliCall
AI-NATIVE COMMUNICATIONS PLATFORM
 
AI ENGINE
🎙️
STT
Transcription
🧠
LLM
Reasoning
📊
AQM
Monitoring
Agent Assist
Real-time
 
AGENT

Overview

Traditional PBXs route calls. IntelliCall understands conversations.

IntelliCall is a complete contact centre telephony stack — SIP trunk termination, WebRTC browser-based agent phones, IVR, skill-based call queuing, recording, CDR, and full platform management — running on standard Linux servers with no proprietary hardware. Agents use their browser as the phone: no softphone installer, no desktop client, no OS restrictions — just a headset and a browser tab, removing a whole category of endpoint management problems.

🛡️

High Availability

Active-Active architecture with automatic failover keeps every conversation connected.

📈

Scalability

From small teams to thousands of concurrent users, on the same platform.

🏢

Multi-Tenant

Secure isolation for multiple businesses or business units on one deployment.

🔒

Security First

TLS, SRTP, encryption and role-based access control at every layer.

🔗

Open & Interoperable

Standards-based, with seamless third-party integration — no rip-and-replace required.

📊

Operational Excellence

Real-time monitoring, alerts and analytics across your entire deployment.

🧠

Sovereign AI LLM

Run your own LLM on your own infrastructure — full data sovereignty, no third-party AI dependency.

💰

Reduced Token Cost

Optimized prompt and inference pipelines cut AI token consumption without sacrificing accuracy.

Why IntelliCall

An AI engine built into the core of the platform

Every call becomes AI-ready: Speech (STT) → LLM Reasoning → Insights → Agent turned into actionable intelligence in real time
AI Native
Enterprise Communications
Browser Based WebRTC
SIP Phone Support
Multi Tenant
High Availability
REST APIs
Cloud Ready
Open Architecture
Built for Contact Centers

Key Features & Benefits

Everything your enterprise needs, built in

IntelliCall combines enterprise-grade capabilities with measurable business outcomes — one platform, no compromises.

🌐

Enable distributed collaboration

Support seamless work across remote, hybrid, and cross-functional teams without losing context & continuity.

Boost agent productivity

Real-time speech recognition, AI summaries, and live agent assist cut After-Call Work and speed up resolution.

🎯

Resolve issues faster

Bring the right expert into the conversation the moment they are needed, with full context in hand.

🛡️

Stay secure & compliant

Real-time compliance monitoring and Edge AI processing keep sensitive conversations on your own infrastructure.

Telephony Core

Real-time communication

SIP routing, multi-tenant architecture, and high-performance call control with integrated audio, video, and messaging.

AI Intelligence

AI-powered intelligence

Real-time speech recognition, sentiment analysis, AI summaries, call disposition, coaching, and live agent assist.

Omnichannel

Interactive collaboration tools

Audio, video, WebRTC, mobile and browser-based communication with screen sharing and co-browsing.

WebRTC NATIVE

Zero-install browser access

Browser-based communication with no software installation — full enterprise features from any device.

Contact Center

IVR & analytics dashboards

Queues, IVR flows, real-time analytics, and supervisor dashboards for full contact center visibility.

Open APIs

CRM & workflow integrations

REST APIs, webhooks, and Java/JavaScript/React/WebRTC SDKs to fit the systems your teams already use.

Call Recording

SIP Recording (SIPREC)

Use your existing recorders or bring your own — native SIPREC integration with NICE, Verint, and other leading recording platforms.

AI Efficiency

Sovereign AI, Lower Token Cost

Run your own LLM entirely on your own infrastructure for full data sovereignty, with optimized inference pipelines that reduce AI token consumption without sacrificing accuracy.

Security & Compliance

Enterprise-grade security at every layer

TLS/SRTP Encryption
Role-based Access
Secure Architecture
Dual-stream Compliance Recording
Run AI where your data lives: keep conversations secure with on-premise or private cloud AI processing — no data leaves your enterprise.
Ideal for Banks, Government, Healthcare, Insurance, and other highly regulated industries.

Discover how IntelliCall can transform your enterprise communication

IntelliCall empowers organizations to build connected, AI-native digital workplaces where employees and customers interact seamlessly — on any device, anywhere, with full security and control.

MEET OUR MARQUEE CUSTOMERs

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