in-app customer engagement platform
everything from sales to service
Using Tetherfi’s SDK / API customers can initiate Voice, Chat, and Video conversations through corporate mobile apps, messaging platforms or corporate web.
Launching digital bank in new market with Digital & Mobile first strategy supported by Tetherfi in-app mobile click to chat, click to call
Transforming traditional voice only contact center (Avaya CC infra, Cisco CC Infra or any SIP based PBX) to Voice + Digital Contact Center providing ‘True Omni Channel CX’ powered by Tetherfi Digital OCM.
Our innovative modular architecture simplifies the digital transformation journey for enterprises with agility & cost efficiency.
Our platform is unique in its sense that irrespective of the deployment model, the solution, UI, UX remains the same whether deployed on-premise, hosted, hybrid or pure cloud.
We help extend the ROI of the existing legacy voice platform being able to leverage and co-exist. Bottom line, Rip and Replace is not required.
We have tier 1 customers in multiple vertical including Banking, Telecom, Hospitality, Government and many others.
Tetherfi provides true digital Omni-channel customer journey across Administration, Reporting, Logging, Agent Desktop, etc.
Singapore’s largest financial institution launching app-only bank to cater for the massive and increasing rate of mobile-first millennial consumers in South East Asia.