August 25, 2016: This Application Notes describe the configuration steps required for Tetherfi™ Omni Channel Management (OCM) Video, Audio and Chat over Internet to interoperate with Avaya Aura® Communication Manager R7.0 and Avaya Aura® Session Manager R7.0. Tetherfi™ OCM Video, Audio and Chat Over Internet is a web based Integrated multi-media SIP-based solution, including Video, Audio and Chat. The solution allows customers using web browsers to interact via video, audio or chat over web with Avaya Telephony platform allowing seamless transition across channels. Customers will initiate chat communication using a web browser to the WebRTC Media Gateway.
