About Tetherfi:
At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centred approach to help businesses evolve from thinking digital to being digital.
The Right Individual :
The ideal candidate should be an experienced Pre-Sales with strong customer facing skills. The ideal profile will have experience in working with both sales and technical teams to offer solutions and playing a key role in supporting sales opportunities through to conversion. The right candidates will need a very customer/client savvy background and be able to work in a techno-commercial sales environment. Must have created or assisted in sending out responses to RFIs, RFPs and RFQs .
Having worked as a Software Developer with good communication skills and without a pre-sales experience but an ambition of being one.
Required Functional Skill:
• Candidate from engineering background with over 5 years’ experience of which last 3 years in presales and earlier in Consulting, R&D, Project experiences.
• Consultative sales experience, preferably with knowledge of target markets and any existing customer relationships in target markets will be an advantage.
• Proven success in a sales role dealing with senior management in multi-national companies would be an advantage.
• Strong presentation, communication, negotiation and closing skills.
• Highly developed business acumen and the ability to understand the wider issues of the industry. • The ability to identify new revenue opportunities and maximize product potential.
• Strong ability to clearly demonstrate solutions across a range of technical and business users. • Preferably working experience delivering Unified Communication, Collaboration, Contact Centre solutions to Banking, Financial Services and Insurance sector.
• Experience working with known local / regional / global brands in CC / CX domain will be an added advantage.
Role & Responsibilities:
• This role is responsible for supporting sales opportunities in ‘Technical Sales’, ‘Solutioning’ ‘Sales Consulting’ working closely internal & partner sales teams.
• Position serves as technical expert and directs all technical sales activities for customers or partners in assigned territory or accounts.
• Applies consultative solution selling skills to conduct discovery activities, translate needs into complex technical solutions, articulate unique value and drive sales to technical closure for assigned opportunities. • Creates the appropriate infrastructure for demos, trials, and proofs-of-concepts working closely with internal or partner engineering teams.
• Delivers demos, trials, proofs-of-concepts, RFI/RFQ responses, Solution Architecture, Implementation road map etc working in close co-ordination with Sales.
• Leads knowledge transfer sessions to educate sales, partners & prospects with the latest technical, industry and product knowledge.
• Understand and analyse customers’ requirements to design the technical solutions which meet customers’ needs.
• Position our services solution along with Channel Partners working with their technical team to help with required solution.
Required Professional & Interpersonal Qualities
• Any Graduate / BE / BTech /MCA
• Experience should be 3 to 5 yrs Presales, Services, or Enablement management role
• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers
• Experience with project management and agile development methodologies will be an added advantage • Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization
• Working according to target market time zone a must.
