Job Title: Solution Consultant / Pre-Sales
Location: India / Sri Lanka / Indonesia / Vietnam
Experience: 2+ years
About Tetherfi:
At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centered approach to help businesses evolve from thinking digital to being digital.
The Right Individual:
The ideal candidate should be an experienced pre-Sales with strong customer facing skills. The ideal profile will have experience in working with both sales and technical teams to offer solutions and playing a key role in supporting sales opportunities through to conversion. The right candidates will need a very customer/client savvy background and be able to work in a techno-commercial sales environment. Must have created or assisted in sending out responses to RFIs, RFPs and RFQs.
Having worked as a Software Developer with good communication skills and without a pre-sales experience but an ambition of being one.
Required Functional Skill:
- Candidate from engineering background with over 5 years’ experience of which last 3 years in presales and earlier in Consulting, R&D, Project experiences.
- Consultative sales experience, preferably with knowledge of target markets and any existing customer relationships in target markets will be an advantage.
- Proven success in a sales role dealing with senior management in multinational companies would be an advantage.
- Strong presentation, communication, negotiation and closing skills.
- Highly developed business acumen and the ability to understand the wider issues of the industry.
- The ability to identify new revenue opportunities and maximize product potential.
- Strong ability to clearly demonstrate solutions across a range of technical and business users.
- Preferably working experience delivering Unified Communication, Collaboration, Contact Centre solutions to Banking, Financial Services and Insurance sector.
- Experience working with known local / regional / global brands in CC / CX domain will be an added advantage.
Role & Responsibilities:
- This role is responsible for supporting sales opportunities in “Technical Sales”, “Solutioning” “Sales Consulting”, working closely with internal & partner sales teams.
- Position serves as technical expert and directs all technical sales activities for customers or partners in assigned territory or accounts.
- Apply consultative solution selling skills to conduct discovery activities, translate needs into complex technical solutions, articulate unique value and drive sales to technical closure for assigned opportunities.
- Creates the appropriate infrastructure for demos, trials, and proofs-of-concepts working closely with internal or partner engineering teams.
- Delivers demos, trials, proofs-of-concepts, RFI / RFQ responses, Solution Architecture, Implementation road map etc. working in close co-ordination with Sales.
- Leads knowledge transfer sessions to educate sales partners & prospects with the latest technical, industry and product knowledge.
- Understand and analyze customers’ requirements to design technical solutions which meet customer’s needs.
- Position our services solution along with Channel Partners working with their technical team to help with required solution.
Required Professional & Interpersonal Qualities:
- Any Graduate / BE / BTech /MCA
- Experience should be 3 to 5 yrs Presales, Services, or Enablement management role
- Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers
- Experience with project management and agile development methodologies will be an added advantage
- Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization
- Working according to target market time zone a must.
