Tetherfi Campaign Manager

A lightweight omni-channel campaign manager for contact centres

Tetherfi Multi Experience Platform - Campaign Manager
Benefits

Create, monitor and tune dynamic omni-channel campaigns

Tetherfi Campaign Manager - Benefits - Drive Revenue Outcomes

Drive Revenue Outcomes

Build awareness, generate leads, gather insights, drive bill payment, cross-sell and up-sell

Tetherfi Campaign Manager - Benefits - Blend Inbound Outbound

Blend Inbound Outbound

Blended inbound channels & outbound campaigns for balanced interaction volumes

Tetherfi Campaign Manager - Benefits - Manage Scripts & Lists

Manage Scripts & Lists

Flexibility to import lists, scripts and contact details and connect with multiple databases

Tetherfi Campaign Manager - Benefits - Meet Compliance

Meet Compliance

Meet regulatory compliance norms and manage DNC/ DND lists

Tetherfi Social Customer Care - Benefits - Flexible Deployment Models

Flexible Deployment Models

Deploy on-premise, in the cloud or hybrid cloud depending on needs

Tetherfi Campaign Manager - Benefits - Minimal Integration Effort

Minimal Integration Effort

Easy integration with SIP platforms, CRMs and core applications

features

Drive productivity and achieve wider reach, at lower costs

Tetherfi Campaign Manager - Feature - Automate campaign management with business rules

Automate campaign management with business rules

Design rules-based workflows & routing to balance between agent-driven and agent-less IVR campaigns

Manage Campaigns within a Unified Dashboard

Schedule, start, stop & pause omni-channel campaigns without technical support and within a unified dashboard

Tetherfi Campaign Manager - Feature - Manage Campaigns within a Unified Dashboard
Tetherfi Campaign Manager - Feature - Apply dynamic data to configurable templates

Apply dynamic data to configurable templates

Design & execute contact centre campaigns at scale with configurable templates that reduce time to market

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