Tetherfi Video For Contact Center

Video experiences within any mobile, web or desktop application.

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Benefits

Enable Live Video Interaction for speed and convenience

Embedded Live Video

Enable Live-video calls with agents within existing applications & channels

No Downloads Required

Works natively on browsers and native/ react native apps without downloads

Authentic human connections

Offer an alternative to in-person interaction with minimal friction & maximum interaction

Agent Desktop Integration

Enable agents to handle video calls within their desktop along with voice calls

Seamless Integration

Works both standalone or integrated with PABX

Flexible Deployment Models

Deploy on-premise, in the cloud or hybrid cloud depending on needs

features

Faster & Secure Customers Interactions,
Anytime, Anywhere

Tetherfi Video For Contact Center - Feature - Cutting-edge Encryption for Privacy Protection

Cutting-edge Encryption for Privacy Protection

End-to-end encryption between terminating entities for both data-in-motion and data-in-rest

Intelligent routing for smarter interactions

Route video calls based on business rules, integrate with PABX to enable agents to handle voice & video

Tetherfi Video For Contact Center - Feature - Intelligent routing for smarter interactions
Tetherfi Video For Contact Center - Feature - Ultra-low latency for low bandwidths

Ultra-low latency for low bandwidths

VP9 & Opus codecs for better compression. Tested in 100+ browsers and works flawlessly on both native and hybrid apps

Related Solutions

Solutions Powered by Tertherfi Video

Seamless & compliant remote working

Accelerated & simplified onboarding

Interactive experience centres, powered by Video

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Embrace Multi-Channel by Extending Your Existing infrastructure

Talk to us to know how Tetherfi can elevate your customer &
employee experience without ripping and replacing your
existing infrastructure.

Testimonials

Embrace the future and join our growing community.

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