Tetherfi Interaction Workflow

Zero-Code Workflow Engine to simplify self-service workflows in voice & digital channels

Voice Automations Image
Benefits

Self-Service Interaction Workflow Management Made Easy

Zero Code Environment

Modularize & Optimise self-service interaction workflows without coding

Simply Drag and Drop

Configure workflows by simply dragging & dropping modules and elements

Build once, Deploy Across

Build self-service journeys for one channel and extend to all channels

Elimate Change Requests

Optimise cost & time to market by managing workflows inhouse

Consistent Workflows

Create consistent self-service journeys acorss all channels

Improve First-Call Resolutions

Reduces navigational complexities in self-service and enable resolutions

features

Design, deploy & test self-service interaction workflows without programming

Tetherfi Interaction Workflow - Feature - Workflow Engine & Configurator

Workflow Engine & Configurator

Create workflow configurations based on business rules, and simply drag and drop modules & elements

Pre-Built Dashboards

Analyze real-time & historical customer self-service journeys across all channels

Tetherfi Interaction Workflow - Feature - Pre-Built Dashboards
Tetherfi Interaction Workflow - Feature - Contextual Widgets For Agent-Assist

Contextual Widgets For Agent-Assist

Personalize the agent desktop with contextual widgets to enable faster single session resolutions

Related Solutions

Solutions Powered by Tertherfi Interaction Workflow

Multi-Channel Virtual Assist

Improve Self-Service adoption and achieve faster resoluitions by building virtual assistants and bots in minutes

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Embrace Multi-Channel by Extending Your Existing infrastructure

Talk to us to know how Tetherfi can elevate your customer &
employee experience without ripping and replacing your
existing infrastructure.

Testimonials

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