The history of online banking started at an electric radio store. The first bank to offer online banking was the United Bank of America, located in Tennessee. It provided customers with a specialized device that could be fitted to home computers. From this to making online cashless transactions across the globe, we have all seen the digital revolution.
A survey by McKinsey shows that the pandemic has acted as a catalyst for the adoption of digital technologies that would have taken several years. And these changes are going to stick around for a long time. The changes seen in the past 20 years are enormous.
Our generation has seen it all, from waiting for an entire day to talk to our friends in school, writing letters to our uncle in Dubai, having a neck sprain due to whispering in corded phones, and then comes the whole evolution of pocket phones to smartphones.
Technology has completely mutated our way of communication. This has worked out because it has connected people with little effort, allowing us to witness the role of multichannel virtual assistants and free up more time to create other amazing things.
Face-to-face conversations via technology, through remote work from home software, have made it easier to study and work anywhere and everywhere with internet access. I will not be surprised if, one day, kids at school are learning with random kids from different parts of the world to mitigate racism, regionalism, transphobia, etc.
Tetherfi products could be a part of one of the solutions for this kind of future revolution for humanity.
There was a time when Netflix was primarily a DVD delivery company, bringing favorite movies via mail. Back then, when binge-watching wasn’t a thing, there could be a time when all the projects we do at work would go keyboard-less and involve only audiovisual communication.
In a nutshell, videos are popping up everywhere and trending big time. Tetherfi products, including Collaboration workplace and Multichannel virtual assist, will be part of this significant future change.
Banks can deliver quality services to the right people at a quicker pace by using high-end digital products. The digital banking solution has helped companies interact with customers in the easiest and most hassle-free way possible.
This is especially great for older people who cannot go to the bank, use the keyboard, take pictures of necessary documents for the KYC procedure, etc.
Tetherfi has already found a solution to this problem. We now offer user-friendly Video KYC (video call software) for contact centers, providing complete security through Artificial Intelligence for face and voice recognition. The Paperwork usually involves 40% of human error.
We save this amount of error by switching to digital banking. This, in turn, saves time, labor charges, rework, and more.
Immersive audio is a new technology that is being used extensively in movie production and gaming. It provides the listener with a natural (“life-like”) three-dimensional sound experience, unlike anything heard before in traditional 2D surround solutions.
Immersive audio will adopt a 360-degree approach on most platforms soon. This could be brought forward in the field of education and the corporate sector as well. Imagine attending meetings where you feel like your boss is walking around you and elaborating on the company’s business goals, or a teacher at school explaining the Doppler effect with visual and audio effects.
To conclude, global digitalization is a never-ending, continuous process with its brainstorming challenges, yet it gives people a thrilling experience with practical solutions for problems that keep evolving every day. Tetherfi products are a part of this journey. They are customer-centric and believe in bringing smoother yet efficient transitions to their customers.
