Our Values - Breaking down Complexities

Enabling Secure, Seamless,
Digital Customer Engagement

Driven by the Pursuit of Customer and Employee Happiness
About Us Page - Right Image
Our Values - Breaking down Complexities

Enabling Secure, Seamless,
Digital Customer Engagement

Driven by the Pursuit of Customer and Employee Happiness
About Us Page - Right Image
Our Values - Breaking down Complexities

Enabling Secure, Seamless, Digital Customer Engagement

Driven by the Pursuit of Customer and Employee Happiness

About Us Page - Right Image

About us

Tetherfi is a leading provider of enterprise communication platforms, specializing in Digital Communication Channels that enable seamless customer connections anytime, anywhere, and on any device. We empower enterprises to resolve customer queries efficiently through a unified, single-window session that integrates chat, audio, video, screen-sharing, co-browsing, and file sharing.

At Tetherfi, we recognize the importance of delivering the same level of convenience and flexibility to employees serving customers, ensuring security and compliance with regulatory requirements remain uncompromised. Our mission is to transform customer interactions and employee workflows with innovative, secure, and efficient solutions.

Our Values

At the heart of everything we do is our culture and values. Four pillars that keep us grounded.

Customer Success

Customer Success

Our Values - Trust & personal Responsibility

Trust & personal Responsibility

Our Values - Innovation that matters

Innovation that matters

Our Values - Breaking down Complexities

Breaking down Complexities

Tetherfi Timeline - Year 2009

Launched Tetherfi
in Singapore

Tetherfi Timeline - Year 2010

Released "Click-to-Call & Video" Media Server (RTMP)

Tetherfi Timeline - Year 2011

Released "In-App CommSDK" for Digital Banking App

Tetherfi Timeline - Year 2012

Built the First Generation "Interaction Workflow" for voice bots

Tetherfi Timeline - Year 2013

Expanded operations across Pan-Asia

Tetherfi Timeline - Year 2014

Launched the First Web-Based Agent Desktop with Omni-Channel support

Tetherfi Timeline - Year 2015

Introduced "Outbound Campaign" with Agent Scripts

Tetherfi Timeline - Year 2016

Enhanced "Interaction Workflow" to support all channels

Tetherfi Timeline - Year 2017

Upgraded "In-App CommSDK" with WebRTC Media Server

Tetherfi Timeline - Year 2018

Unveiled “Video Kiosk” for a bank in Singapore

Tetherfi Timeline - Year 2019

Launched the “Social Media Connector”

Tetherfi Timeline - Year 2020

Introduced EDGE-AI-powered Secure Work & Compliance Monitoring

Tetherfi Timeline - Year 2021

Launched the Agent
Web-phone & Widget

Tetherfi Timeline - Year 2022

Achieved Compliance Certifications

Tetherfi Timeline - Year 2023

Rolled out AI-based Call Summary Widget

About us

Tetherfi is a leading provider of enterprise communication platforms, specializing in Digital Communication Channels that enable seamless customer connections anytime, anywhere, and on any device. We empower enterprises to resolve customer queries efficiently through a unified, single-window session that integrates chat, audio, video, screen-sharing, co-browsing, and file sharing.

At Tetherfi, we recognize the importance of delivering the same level of convenience and flexibility to employees serving customers, ensuring security and compliance with regulatory requirements remain uncompromised. Our mission is to transform customer interactions and employee workflows with innovative, secure, and efficient solutions.

Our Values

At the heart of everything we do is our culture and values. Four pillars that keep us grounded.

Customer Success

Customer Success

Our Values - Trust & personal Responsibility

Trust & personal Responsibility

Our Values - Innovation that matters

Innovation that matters

Our Values - Breaking down Complexities

Breaking down Complexities

Tetherfi Timeline - Year 2009
Launched Tetherfi
in Singapore
Tetherfi Timeline - Year 2010
Released "Click-to-Call & Video" Media Server (RTMP)
Tetherfi Timeline - Year 2011
Released "In-App CommSDK" for Digital Banking App
Tetherfi Timeline - Year 2012
Built the First Generation "Interaction Workflow" for voice bots
Tetherfi Timeline - Year 2013
Expanded operations across
Pan-Asia
Tetherfi Timeline - Year 2014
Launched the First Web-Based Agent Desktop with Omni-Channel support
Tetherfi Timeline - Year 2015
Introduced "Outbound Campaign" with Agent Scripts
Tetherfi Timeline - Year 2016
Enhanced "Interaction Workflow" to support all channels
Tetherfi Timeline - Year 2017
Upgraded "In-App CommSDK" with WebRTC Media Server
Tetherfi Timeline - Year 2018
Unveiled “Video Kiosk” for a bank in Singapore
Tetherfi Timeline - Year 2019
Launched the “Social Media Connector”
Tetherfi Timeline - Year 2020
Introduced EDGE-AI-powered Secure Work & Compliance Monitoring
Tetherfi Timeline - Year 2021
Launched the Agent Web-phone & Widget
Tetherfi Timeline - Year 2022
Achieved Compliance Certifications
Tetherfi Timeline - Year 2023
Rolled out AI-based Call Summary Widget

Tetherfi Board

Tetherfi Team Member Image - Vineeth Nayak

Vineeth Nayak

Founder & CEO

Tetherfi Team Member Image - Baskar Subramanian

Baskar Subramanian

Executive Advisor

Tetherfi Team Member Image - Prem Upalluru

Prem Upalluru

Executive Advisor

Leadership Team

Group-317-1.png

Ajay Saraf

Director of Delivery & Services

Binny.png

Binny Mathew

Head of Presales & Marketing - ASEAN & Emerging Markets

Tetherfi_07.png

Firza Hamid

Head of Finance & Operations

Mask-Group-5-1.png

Jyotika Shetty

Director - India & Sri Lanka, Head of HR & Shared Functions

08-LynnOlson.jpg

Lynn Olson

Executive VP of Sales and Marketing, North America

Mukesh-Kini-Udyavar-1.png

Mukesh Kini Udyavar

Global Head of Solution Consulting Team

Sanjay Pai

Chief Growth Officer

Tetherfi Team Member Image - Saman Weerathungage

Saman Weerathungage

Director of Engineering

Tetherfi Team Member Image - Saqib Karim

Saqib Karim

Director USA, Head of Solutions

Tetherfi Team Member Image - Shanaka Dharmawardhana

Shanaka Dharmawardhana

Head of R&D

Tetherfi Team Member Image - Vineeth Nayak

Vineeth Nayak

Founder & CEO

Tetherfi Team Member Image - Vinod Srinivasan

Vinod Srinivasan

Director Singapore, Head of customer success - Key accounts

client.jpeg

Yutaka Tano

Sales Director Japan

Our Story by the Numbers

Digital Agents
0 K+
Agents Powered
to Remote Work
0 K+
Global Enterprise
Customers
0 +
Multi-Experience
Specialists
0 +
Customer Service &
Sales Innovation
0 Years
Global Operations &
Customer Base
0 Countries
MEET OUR MARQUEE CUSTOMERS

Brands Powered by Tetherfi

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Our Worldwide Offices

Our Worldwide Offices - Singapore | About Us

Singapore

Singapore

  60 Paya Lebar Rd, #06-01 Paya Lebar Square, Singapore 409051.
Our Worldwide Offices - Bangalore, India | Contact Us

India

India

  Mangalore Office: Door No. 5-3-76/30, 5-3-76/31, 5-3-76/32, 5-3-76/33 3rd Floor, City Square, MG Road Ballalbagh, Lalbagh Mangaluru -575003 Karnataka.

  Bangalore Office: No.14 HM Geneva House 3rd Floor, Unit no. 303 Cunningham Road Bangalore 560052
Our Worldwide Offices - USA | About Us

USA

USA

  5201 Great America Pkwy, Ste 320 Santa Clara, CA 95054
Our Worldwide Offices - Colombo, Sri Lanka | Contact Us

Srilanka

Srilanka

  74/9A, Jaya Road Udahamulla Nugegoda, Sri Lanka CIN - PV00239044

Our Worldwide Offices

Our Worldwide Offices - Singapore | About Us

Singapore

Singapore

  60 Paya Lebar Rd, #06-01 Paya Lebar Square, Singapore 409051.
Our Worldwide Offices - Bangalore, India | Contact Us

India

India

  Mangalore Office: Door No. 5-3-76/30, 5-3-76/31, 5-3-76/32, 5-3-76/33 3rd Floor, City Square, MG Road Ballalbagh, Lalbagh Mangaluru -575003 Karnataka.

  Bangalore Office: No.14 HM Geneva House 3rd Floor, Unit no. 303 Cunningham Road Bangalore 560052
Our Worldwide Offices - USA | About Us

USA

USA

  5201 Great America Pkwy, Ste 320 Santa Clara, CA 95054
Our Worldwide Offices - Colombo, Sri Lanka | Contact Us

Srilanka

Srilanka

  74/9A, Jaya Road Udahamulla Nugegoda, Sri Lanka CIN - PV00239044

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